❤️Where are you located? Do you have a storefront?
Love is Magical is located in Toronto Ontario Canada. We are an e-commerce business that works out of our order fulfillment studio. You may contact our customer service department via email with any additional questions at any time.
❤️Can I combine shipping on my orders?
Yes you can combine shipping on your orders if your purchase is placed within our order fulfillment window of 1 to 4 hours. All orders purchased within this timeframe from the same customer will be shipped together in the same package.
Please contact our customer service department via email with any questions. Always include your full name and order number.
❤️Do you offer and promotions and discounts?
Great question! Yes we do offer promotions and discounts exclusive to our members. Join our email list today to receive 10% off your first order and be the first to know about new products dropping in our store every month.
❤️What if my item is lost or stolen during shipping?
Unfortunately we are not responsible for lost of stolen packages.
However, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please contact our customer service team and we will do our best to try to assist you.
❤️What is your return or exchange policy?
All sales are final! We are unable to accept returns at this time.
However, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please contact our customer service team and we will do our best to try to assist you.
❤️Do you offer international shipping?
Yes we do ship internationally except for places with only a postal code. We will work quickly to ship your order as soon as possible. All in stock items will be shipped out within 1 to 2 days from receiving your order.
❤️Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
❤️What are your shipping costs?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
❤️How long does it take to ship? When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Once your order has shipped, you will receive an email notification with further information. Delivery times may vary depending on your location and the shipping carrier selected.
Approximate shipping times:
- USA AND CANADA - 3 to 7 days
- EUROPE - 7 - 15 days
- MIDDLE EAST - 10 to 21 days
- SOUTH ASIS, EAST ASIA, SOUTHEAST ASIA - 10 to 21 days
- CARRIBEAN - 7 to 15 days
❤️What international currency are your products in? Example Dollars or Euros?
All products on our website are in USD United States Dollars to accommodate all of our customers worldwide.